Frequently asked questions:


How long will the migration project take?

On Wednesday February 1, 2017 the Governing Board of CCS voted to enter into contract negotiations with Polaris. The expectation is that a contract will be brought toGoverning Board meeting for approval in April 2017. Assuming successful contract negotiations, we anticipate that the migration to Polaris will be completed by Spring 2018.


Our first step after signing the contract will be to develop a project plan in which we'll firm up that date. We are looking at a year-long project that will involve examining our policies and procedures, configuring our new system, loading test data, training staff across libraries and departments, and many other tasks.


What pieces of data will be migrated?

We will make every effort to migrate our current data to Polaris. The following data points were specified in the RFP response, and may not be comprehensive. This list is subject to change.

  • Patron Data:

    • Creation date

    • Expiration Date

    • Last Activity Date

    • Profile

    • Demographics

    • Notes

    • Current Checkouts

    • Holds

    • Unpaid Bills

    • Collection Agency Information

  • Bibliographic information, including record created date

  • Serial Data

    • Volume records

    • Summary holdings and checkin history

  • Item Information

    • Data created

    • Historical circulation counts

    • Copy-specific information like owning library, location, etc.

    • Holds

    • Last Activity

  • Holds Information

    • Current status of items on hold

    • Complete queue

    • Hold range and volume

  • Transaction information

    • Open financial transactions

  • Acquisitions Data

    • Vendor records

How will my data look in the new system?

How data elements migrate to the new system, that is, where they appear in a record, is determined during data mapping. During this process, several Symphony elements may be combined into one Polaris element as part of our ongoing process to optimize our configuration.

Each library will have the opportunity to review mapping, both before the test data is loaded and as well as during our extensive training and testing period.