• Receipt Printer Configuration (pdf)

• Checkout (pdf)

• Check In: Normal Mode (pdf)

• Check In: Bulk Mode (pdf)

• Check In: In House/Inventory Mode (pdf)

• Patron Registration (pdf)

• Renewing a Library Card

• Re-Registering or Updating a Library Card

• Patron Merging Guidelines (pdf)

• Patron Registration Autofill in Chrome

• Lost​ Items (pdf)

• Claims (pdf)

• Adding a Manual Charge​ (pdf)

• CCS Libraries Processing Fee Chart  (pdf)

• Paying Bills (pdf)

• Issuing a Refund (pdf)

• Renewing items

  • Includes information on Auto-Renewal​

• Fines Free FAQ

• Submitting Patrons to Collections

• Holds Resource Page

• Placing holds (pdf)

• Multiple Holds  (pdf)

• Grouping Holds (pdf)

• Unclaimed Holds (pdf)

• Cancelling Holds

• Reactivating Holds (pdf)

• Denying Holds

• Holds on On-Order Items (pdf)

• Missing on Holdshelf (pdf)

• Accessing and Viewing a Holds Queue

• Reordering the Holds Queue (pdf)

• Identifying Old and Expired Holds (pdf)

• Pausing and Resuming Holds in Leap

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• Self-Service Hold Slip Standards

• Modifying Item Circulation Status from the Item Record (pdf)

• Modifying Item Circulation Status from the Check In workform (pdf)

• Damaged Item Procedures (pdf)

• In-Transit Damaged and Missing (pdf)

• CCS Libraries Processing Fee Chart  (pdf)

• Daily Picklist

• Out-of-System ILL (pdf)

• ILL Library Accounts

• ILL for SHARE Libraries

• Intra-CCS ILL Billing Policy