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CCS News: May 5, 2017

Just as our migration project gets underway, we'll be welcoming our newest staff member to CCS. As we announced last month, Mieko Fujiura-Landers starts on Monday in Member Services. She will play an instrumental role with Debra in training and documentation over the course of our migration and beyond. Please join me in welcoming Mieko.

Working with our Implementation Manager on our project schedule has been energizing for our team. We are happy to share some high level dates below as we iron out additional details. We are working on a detailed training schedule, which will cover:

  • Leap, the web-based tool for public services

  • Polaris, the traditional staff client

  • PowerPAC use and configuration

  • Outreach Services

  • Simply Reports

and more. We will be employing a train the trainer model, which we will discuss in more detail in the next two weeks. In short, every library will have at least one staff member trained by Innovative in each area. CCS will supplement with additional training, and libraries will coordinate internal training as needed.

Please continue to share your questions about the project with staff or email needs@. We will answer your questions as we learn more from the Innovative team.

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