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Important CCS Update: Due Dates Extended for All Materials

In This Issue

  • Important CCS Update: Virtual Meetings Coming

COVID-19 Update

At this time, all CCS libraries are closed for an extended period of time in response to COVID-19. CCS staff are working remotely and remain available to assist libraries however we can. Our office hours are 8:00 am to 5:00 pm. CCS staff can be contacted by phone, email, and via the help desk.

Due Dates Extended

In light of the extension of the Governor's stay at home order, CCS will extend the due dates of all materials through June 1. This work will be complete by the end of the day.

Hold Pickup Dates

CCS will extend hold pickup dates for items currently ready for pickup to Monday, May 11.

Library Card Expirations

On Tuesday, April 7, CCS will bulk update the expiration and address check dates for all library cards that expire in March, April and May to June 1. If you would like to opt out of the extension, please email help@ccslib.org by 5:00 pm on Monday, April 6.

April Meetings and Training Sessions

Aside from the April 8 Executive Committee meeting, all April CCS meetings and training sessions have been canceled. This includes:

  • Database Management

  • SCRAP

  • Circulation Technical Group

  • ILL Technical Group

  • Circulation Topics training

  • Public Services Topics training

  • Simply Reports training

Changes in Library Service?

As always, if your library makes any changes to services or hours, please email help@ccslib.org so we can provide appropriate support.

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When to Call

847-483-8600

  • A service is down

  • Circulation is impacted

  • Unable to perform key job functions

When to open a ticket
  • Questions and troubleshooting

  • Report request

  • PowerPAC element changes

  • Integrating new services

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